Delivery time: 7-15 working days after confirm receipt payment in advance.
Long working life: In the Maintenance period, free of all maintenance charge.After maintenance period only charge the material costs fees.
We're aware that you have choices about where to buy your technology and we believe we’re the best choice. Our stuff is better because we stand behind it and we’re better.
We know technology can be daunting, so we offer a variety of services to help your self-service or digital project succeed in the field. OEM services: Shenzhen Jingcan Opto-Tec Co.,Ltd can make your own design and requirements. We are strong designing power and rich experience in OEM&ODM industry, we are able customize your own product without any difficulty .We offer full suggestions on parts installed.
Replacement & Repair: Choose from a variety of response and coverage times for ongoing break-fix maintenance. We can also inventory spare parts for your units and attend to those mission-critical items that mean the difference between success and failure of your application in the field.
1) Q: Are you a factory or trading company?
A:We are a OEM/ODM factory.
2) Q:What payment methods your company accept?
A:We accept most ofthe payment methods,but mainly accept T/T,L/C,Western Union,Paypal and MoneyGram.
3) Q:How long is the warranty time for your products?
A:Our officially promised warranty time is 1-3years after delivery at best.
4) Q:I haven't done business with you guys before,how can i trust your company?
A:Our company has been in Alibaba.com for almost 6 years,which is longer than most of our fellow suppliers,we've been golden suppliers for years.what'smore,we've got quite a lot authority certificates,for example,CE,UL,RoHS,FCC, Alibaba onsite check certificate. I hope those above will be persuasive enough.Our Trade Assurance Limit is US $82,000, and it is still going up.
5) Q:what's the shipment terms and delivery time of your company?
A:Well, they depends on the quantity of your order.As you know ,we need time to manufacture the machines.but mostly ,the shipment time is 3-8 working days after delivery.For Delivery way, for Sample and Bulk order < 100KG, we will kindly suggest Express and Air freight, when Air freight and Sea shipping for Bulk order >100KG.As for detailed cost, it depends on your final order.
6) Q:Do you give any discount ?
A:I'll surely try my best to help you get those by the best price and good service at the same time.
7) Q:I would like to ask you if it's possible to have my logo on the product.
A:We hope you know that our company perfectly support customized logo service. But, we also hope you know that it's an extraservice,so a little bit extra service fee is needed.